PRIVACY POLICY

Effective Date: April 27, 2021

 

We are committed to maintaining the privacy of any personal data that you provide to us. When we refer to ‘personal data’ we mean any information that allows us to identify you personally. Examples of personal data include your name, email address, phone number, address etc.

We will only ever ask you for the minimum amount of information required to provide our services efficiently; we have no desire to retain (and therefore maintain) any more information than is necessary. 

This privacy policy sets out the detail of what information we collect and how that data is used.

 

INFORMATION WE COLLECT

To operate our business and provide our services to you, it is sometimes necessary for us to collect or process information about you. In general terms, we collect information:

  • that you provide to us directly, such as in the situation where you complete an online form on our website or through other direct interactions you have with our website;
  • that is automatically sent to us by your computer’s internet browser when you visit our website, such as your computer’s technical address (or ‘IP address’) or information about which particular internet browser you are using, etc.; and
  • about how you use our website or our services, such as which pages you visit, how long you visit each page, how frequently you visit the site, etc.

 

HOW WE USE YOUR INFORMATION

We may use the information we collect from you to:

  • communicate with you regarding our products and services, your requests, questions and comments;
  • provide and improve our products, services and websites;
  • for business purposes (including developing new products and services; determining the effectiveness of our sales, marketing and advertising; and analyzing and enhancing our products, services and website);
  • perform data analyses and other processing (including market and consumer research); 
  • market our products and services to you;
  • to allow you to participate in contests and similar promotions and to administer these activities;
  • diagnose technical and service problems and administer our website; 
  • protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
  • fulfill the purpose described to you when the personal information was collected or as otherwise permitted by law.

 

WHO WE SHARE INFORMATION WITH

We may share your personal data with:

  • third-party service providers who support our products and services or provide services on our behalf;
  • our web hosting technology suppliers who provide the physical server infrastructures that our website(s) operate on; 
  • other companies, including our affiliates, we may partner with in order to jointly offer products or services;
  • other third parties you authorize, such as third-party sponsors of contests and similar promotions, if you elect to participate);
  • other third parties when required by law  when we believe in good faith that the law requires it; or
  • a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), in which case you grant us the right to assign the personal data collected.

Unless described in this Privacy Policy, we do not share, sell, rent, or trade any information provided with third parties for their own promotional or marketing purposes.  If you purchase or specifically express interest in a jointly offered product or service, we may share your personal data with our joint promotion partner(s). Use of the information by our business partners will be in accordance with the business partner’s own privacy policies. 

 

TYPES OF DATA COLLECTED

 

WEBSITE CONTACT FORMS

When you complete one of the contact forms on our website, we will ask you for a number of pieces of personal data, such as your name, email address and other contact details. 

TECHNICAL DATA (SUCH AS ‘IP ADDRESS’)

When you visit our website, our systems will log a record of your visit in our server logs, and typically this record will include the technical IP address that is associated with your device, device characteristics, and the browser type and version that you are using.

IP addresses, in and of themselves, do not allow us in any way to identify you as an individual, especially given that it is very common for IP addresses to be dynamically allocated by your service provider, and will therefore often routinely change.

We do not and will not use the content of server access logs to attempt to determine an identifiable individual. We therefore do not consider that data held within server logs falls within the scope of ‘personal data’.

COOKIES and SIMILAR TECHNOLOGIES

We have included cookies, web beacons and similar technologies into one section because they all perform similar functions even if, from a technical perspective, they work slightly differently.

All of these technologies allow us to better understand how users are using our website and other related services. They can also be an essential part of providing certain online functionality. They are all essentially small data files placed on your computer (or other device) that allow us to tell when you have visited a particular page or performed a particular action (such as clicking a particular button) on our website.

These technologies are used by most websites as they provide useful insight into how the services are being used, as well as improving speed, performance and security, and enabling us to improve our personalization of your experience. At this time our website does not recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.

Cookie Data

We use “cookies” to collect information. Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

There are a number of ways that you can influence how cookies are used on your particular device. Most commercial web browsers allow you to set preferences for whether to allow or block website cookies. They will also provide tools that allow you to remove any cookies that have already been set. However, if you do not accept cookies, you may not be able to use some portions of our website.

Web Beacons

Web beacons are small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on our sites and services that typically work in conjunction with cookies to identify our users and user behavior.

Website Analytics

We may also use third-party web analytics services on our website, such as Google Analytics, to better understand what people look at on our website. When people visit our site, information about their visit (such as which pages they look at, how long they spend on the site and so on) is sent in an anonymous form to these analytics providers who use the information to evaluate the use of our website. To learn more about Google Analytics and how to opt out, please visit www.google.com/analytics/learn/privacy.html.

 

OPT-OUT

You have the right to opt-out of marketing communications from us by:

  • following the opt-out instructions in any marketing e-mail received from us; or
  • contacting us directly (Contact Us).

We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe request is processed. Please note that we may still send you important administrative messages and other notices and disclosures required by law even if you opt-out of receiving marketing communications. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature, rather than promotional.

 

SECURITY

We seek to use reasonable organizational, technical, and administrative measures and safeguards to protect your information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. 

Please note that any information you include in a message you post to any public posting area is available to anyone with Internet access. If you do not want people to know your email address, for example, do not include it in any message you post publicly. We are not responsible for use by others of information you publicly disclose.

 

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include links to third-party websites or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content, activities, disclosure policies or practices (including the data security practices) of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Our website may integrate with social networking services. We do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our website, we are doing so merely as an accommodation and, like you, are relying upon those third-party services to operate properly and fairly.

 

WE DO NOT COLLECT OR USE INFORMATION FROM CHILDREN

We do not knowingly collect personal data from children, and none of our products and services are intended for children. If we learn that a person under the age of 16 has provided personal data to us, we will delete such personal data as soon as possible.

 

NOTICE TO EUROPEAN UNION RESIDENTS

We do not knowingly collect or solicit personal data from residents of the European Union. If you believe that we may have any information from or about an EU resident, please Contact Us.

 

UPDATES TO THIS POLICY

We may change this Privacy Policy. Please note the “Effective Date” at the top of this page to see when this Privacy Policy was last revised. Any changes will become effective when posted. By using our products or services, or otherwise providing information to us following these changes, you accept the revised Privacy Policy.

 

HOW TO CONTACT US

Contact Us if you have any questions about this Privacy Policy or wish to express concerns about our collection, management and processing of personal data.